Shipping policy

Shipping to the United States

  • We are pleased to announce that U.S. shipping is available again.
  • Our products are 100% made in Canada and covered under CUSMA (Canada–United States–Mexico Agreement) certification. This means they qualify for zero tariffs.
  • Please note: while tariffs are exempt under CUSMA, duties and customs fees are ultimately at the discretion of U.S. Customs. We cannot guarantee they will not be applied.
  • Shipments may require an additional 5-10 business days to clear U.S. customs, as the certification must be verified during processing.

Please allow 10-20 business days for your shipment to be processed. We are a small business, and we appreciate your patience.

1. Eligibility:
   - The free shipping offer is valid for orders that over 100CAD/75USD.
   - Free shipping does not apply to Priority services (including but not limited to Canada Post Priority). We reserve the right to select the shipping carrier, but we will always ensure that your package includes tracking, and that the service is fast and reliable.

2. Shipping Rates for Orders Below Minimum:
   - For orders falling below the minimum purchase requirement, standard shipping rates will apply.

3. Shipping Destinations:
   - We currently offer shipping within the continental US and Canada. Please check our website for the most up-to-date information on shipping destinations.

4. Processing Time:
   - Orders are typically processed within 10 business days. Please note that processing time may vary during peak seasons.

5. Shipping Method:
   - We use reputable carriers to ensure the safe and timely delivery of your order.

6. Order Tracking:
   - Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment through our website.

7. Delivery Time:
   - Estimated delivery times vary based on the destination. Please refer to our shipping information page for more details.

8. Applicable taxes and fees:
   - For international orders, additional customs and import duties may apply. Customers are responsible for any applicable fees imposed by their country's customs regulations.

9. Order Changes and Cancellations:
    - Changes to orders or cancellations may be requested within 12 hours of placing the order, as long as the order has not already been processed for shipping.

10. Contact Information:
    - If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at aww.nail.polish@gmail.com.

11. Policy Updates:
    - Awesome Nail Polish reserves the right to update or modify the shipping policy at any time. Customers will be notified of any changes through our website.

Thank you for choosing Awesome Nail Polish!